To board the plane to Easter Island — and by the way, there was only one plane a day operated by one airline — I had to fill out a form on the internet. I tried in vain to do so the evening before my departure when the system wouldn’t let me. Dragging my case to the airport the following morning without the completed form had me drag it back to the hotel where the system, then working, allowed a woman at reception to help me complete the form. Why the system worked in the morning and hadn’t the night before is one question. Why a form was necessary at all is another.